FREQUENTLY ASKED QUESTIONS & SHOP POLICIES
At Bee + Thistle, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you will find a list of all the store policies. If you can’t find the information you are looking for - please don't hesitate to contact us today through the "CONTACT US" page.
How Do I Place An Order?
To place an order, add items to your cart and checkout when you're ready. You can choose to make an account for quicker checkout in the future, or simply enter the required information on the checkout page.
Payment and Shipping
Bee + Thistle accepts credit card payments and PayPal.
Shipping is available to United States customers for a flat rate of $5.99 for all orders, and free with order totals of $49 or more. Free local pickup (from Geneva, IL 60134) is also an option, and will appear as a choice to select at checkout on the cart page. International customers will need to arrange for a custom order with updated shipping costs prior to placing their order.
When you purchase Bee + Thistle jewelry, please know it is designed and created with genuine leather, cork, laser-cut wood, acrylic, brass, or 14k gold filled hardware. The items you receive may vary slightly from the product picture due to being 100% handmade. The pattern of the materials may vary slightly from photos as no two pairs are alike. Slight imperfections are possible with handmade pieces, though every effort is made to ensure you receive high quality, beautiful jewelry!
Although extremely rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the consumer to be aware of any allergies he or she may have to metals (gold, silver, brass, etc) or the oxidation applied to metals (silver, sulfur, etc) prior to making a purchase. Because there is no way for us to know the medical history of our customers, Bee + Thistle LLC will not be held liable for any allergic reactions that may occur as a result of wearing our jewelry.
Secure Ordering & Payment Options
All orders placed on Bee + Thistle are secure through our reputable website builder, wix.com. Orders can also be placed securely through PayPal or with Apple Pay.
What Materials Are Used?
We use the highest quality materials, from our vegan cork, to the beautiful prints on cork leather, and the wonderful supple texture of genuine leather. All hardware is made of high quality, nickel-free material such as 14k gold filled brass, stainless steel, or sterling silver. Earhooks and studs are jewelers quality to avoid ear irritation and tarnishing.
Returns & Refunds
We strive our best to make quality products using quality materials. Due to the nature of earrings being placed in the ear to be worn, all sales are final. Refunds will be issued on a case by case basis at Bee + Thistle LLC's discretion, noting that we will do our best to work with you to make it right.
At Bee + Thistle, we respect your privacy. We will never sell your information to a third party, ever. No ifs, ands, or buts!
Due to the variation in material colors and the way these colors present on various screens - shades, textures, and patterns may vary slightly, and we do not guarantee that what you see accurately portrays the color or pattern of each item. Colors are described as accurately as possible and high quality photos are used to best represent the products.
Many Bee + Thistle designs contain small component parts which may present a choking hazard if ingested. As a result, jewelry from Bee + Thistle LLC should always be kept out of reach of babies and young children, or other individuals or pets that may be likely to ingest the jewelry or its component parts. Jewelry should never be worn in the shower, pool or bed, and it should never be placed in the mouth due to the risk of choking.